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If you buy any of our products, have quality problems or have less hair, please contact us in time, we will solve the problem for you as soon as possible, and give you a satisfactory answer:

1. Within 7 days of receipt (subject to the date of receipt of the waybill), if you find products with functional failure and quality problems, please contact us in time; overdue will not be accepted, and false reports will not be accepted once verified;

2. Considering that it is impossible for customers to check all products one by one after receiving the goods, we allow quality problems to be found within 7 days after receiving the goods, and we can exchange or return the goods for you.

3. We will try our best to meet the customer's specification of product color or style, but not necessarily 100%. If the color and style do not meet, or lack of a few goods full single refund, will not be returned (customers can indicate that can not be in accordance with the requirements of the distribution can do out of stock processing);

The goods will be delivered on the same day of payment before 4.16 o'clock. If there is any shortage, the goods will be notified at 19-21 o'clock. Under normal circumstances, the goods will be delivered within 48 hours. If there is any shortage and other special circumstances, the goods will not be delivered within 48 hours;

5. The buyer is not satisfied or not good to sell as the reason, the product actually has no quality problem, we will not return the goods; The wrong goods are returned;

6. Customers need to unpack and check whether the outer packing box is damaged or not when receiving the goods. If the products are damaged due to transportation problems, please ask the relevant transportation company to issue a certificate with official seal and provide this certificate to us. We will assist the customer in claiming compensation. If the goods are damaged or lost due to logistics, we will not bear the relevant responsibilities.

7. All customers please protect the integrity of the product packaging, accessories or related information is complete, the product itself has quality problems, we will give the replacement within the specified time; (separate exchange freight borne by the customer, it is recommended that the next order replacement

8. If the returned product packaging is incomplete, accessories or related information is not complete; Unauthorized repair, modification; Not according to the normal method of use, storage; Beyond the product warranty period; Returned products are labeled, false, we will not bear the return;

9. When the customer finds the product quality problem and returns it, please return it to our company by ordinary express. The freight customer pays in advance. After receiving the goods, the company will post the freight and the actual cost of the goods according to the express list. If the customer returns the goods directly without communicating with customer service, we will not accept it. Thank you for your cooperation, communication starts from the heart.